dropbox inc po box 77767 san francisco ca 94107

Dropbox Inc: Understanding Plan Downgrades

When you cancel your paid Dropbox plan, it may take some time for the change to be reflected on your account. To ensure a smooth transition, here's what you need to know about downgrading your plan.

Downgrade Notification

Once you've canceled your paid Dropbox plan, you will receive a notification titled 'Plan downgrade scheduled.' This notification is crucial as it confirms that your plan has been successfully downgraded.

Verifying the Downgrade

To confirm your downgrade, follow these steps:

1. Go to your account settings and click on the Billing tab.

2. Click Change next to Billing period to view your new billing cycle information.

If you encounter any issues or have concerns about the downgrade process, it's recommended that you contact Dropbox's support team for assistance.

Mobile App Store Notifications

If you canceled your plan through a mobile app store (e.g., Apple App Store or Google Play), you may receive an email from the provider. This notification will confirm that your subscription has been successfully canceled.

Canceling Your Plan in the Mobile App

To complete the cancellation process, follow these steps:

1. Open the Dropbox app on your device and go to the Billing page.

2. Click Cancel plan at the bottom of the page to initiate the cancellation process.

Alternatively, you can cancel your plan from within your account settings:

1. Click your avatar (profile picture or initials) in the top-right corner of the screen.

2. Select Cancel plan from the dropdown menu to complete the cancellation process.

By following these simple steps, you'll be able to successfully downgrade your Dropbox plan and avoid any potential issues during the transition. Remember to keep an eye out for notifications from both Dropbox and your mobile app store to ensure a seamless cancellation process.

Dropbox Inc PO Box 77767 San Francisco CA 94107

Dropbox inc po box 77767 san francisco ca 94107